HIGHRISE LUXE CLEANERS LLC (“Highrise Luxe Cleaners,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or communicate with us.
Information We Collect
We may collect personal information that you voluntarily provide when you interact with our website or services. This may include your name, email address, phone number (which is optional), service address, payment information, and booking or service-related details. We may also automatically collect limited technical information such as IP address, browser type, and website usage data for operational and performance purposes.
How We Use Your Information
We use the information collected to schedule and perform cleaning services, communicate with you regarding bookings, changes, and customer care matters, process payments, improve our services and website functionality, and send service-related notifications and reminders. Your information may be used to: Schedule and perform cleaning services. Communicate regarding bookings, changes, or customer care matters. Process payments. Improve our services and customer experience. Send service-related notifications and reminders.
Mobile Messaging Privacy (Required Disclosure)
No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.
Information Sharing
We do not sell or rent your personal information. We may share information only with trusted service providers as necessary to operate our business (e.g., payment processors), or when required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Choices
You may opt out of marketing communications at any time. You may also request access, correction, or deletion of your personal information by contacting us.
Contact Us
If you have questions about this Privacy Policy, please contact us at: Email: info@highriseluxecleaners.com
